24/7 support of your network and users
Proactive maintenance and monitoring of your IT environment
Implementation of new IT solutions/technology and making the transition easy for you
Managing your IT needs: from cyber security to VOIP solutions
Business owners need a partner that can help navigate the perils of the rapidly changing IT and cyber security landscape. As your partner, we will consult you on developing the right IT Roadmap for your business while also providing a highly skilled team that responds to critical day-to-day IT support. Further, we pride ourselves on accessibility, proactive and prompt service to ensure zero to minimal business interruption. It’s more than providing a cell phone to contact, RiverCity IT utilizes every technology available to satisfy your needs.
Our level 1 and 2 support teams are expertly trained and certified to handle desktop questions and issues that come up during the day or night. On average, response time is less than 10 minutes.
Our level 3 and 4 support staff carry certifications on all the technologies small business customers require. Level 3 teams perform proactive maintenance overnight and respond to emergencies 24/7.
Our management team has over 30 years experience running small businesses. We believe every dollar you spend comes with the expectation of a return on that investment.